Refund policy

Returns & Refunds

All orders are printed and shipped by Lulu Direct, our print-on-demand partner.

How to request a return:

Defective or damaged orders: If your book arrives with a manufacturing defect (missing pages, binding issues, printing errors) or is damaged in transit, please contact Lulu Direct support at support@lulu.com within 30 days of delivery. Include your order number and a photo of the issue. Lulu will arrange a replacement.

Change of mind: Because each book is printed on demand specifically for you, we generally cannot accept returns for change of mind. If you have a special situation, reach out and we'll see what we can do.