Refund policy

Returns & Refunds

"All orders are printed and shipped by Lulu Direct, our print-on-demand partner."

And it says the following about returns and refunds —

'Due to the nature of the print-on-demand manufacturing process, we do not accept returns on physical products. We may require that damaged physical products be returned to us, nor do we guarantee returns will be accepted. Refunds are issued at our sole discretion.

If You Receive A Book That Is Damaged, WE Will Provide A Replacement Copy At Our Sole Discretion Based Upon Photographic Evidence Of Said Damage.'

How to Request A Return? 

Defective or damaged orders: If your book arrives with a manufacturing defect (missing pages, binding issues, printing errors) or is damaged in transit, please contact us on this Support e-mail: JottinJoys@gmail.com within 14 days of after delivery.

Include your order number and a photo of the issue.

If valid, we'll contact Lulu.com for a replacement to be arranged.

Change of mind: Because each book is printed on demand specifically for you, we generally cannot accept returns for change of mind. If you have a special situation, reach out and we'll see what we can do.